What Is SMARTchive?
SMARTchive is like cryogenic storage… for your PSA data.
But instead of freezing it forever, we put your legacy data into a sleek, searchable, AI-enhanced data lake. Need an old ticket? A random invoice? That bizarre workaround from 2019? It’s all right there — just a click away, directly from ConnectWise.
Debunking The Myths
The truth? Most of what you’ve heard is outdated, oversimplified, or just plain wrong. Time to cut through the noise and set the record straight.
Why Use Us?
Legacy data is a burden,
until it's instantly searchable.
Most archiving "solutions" are just a graveyard of unreadable CSV files. SMARTchive is different. We put your legacy PSA data into a sleek, searchable, AI-enhanced data lake that stays directly accessible from within ConnectWise. You get the best of both worlds: your current instance stays lean and fast, while your historical tickets, invoices, and workarounds remain just a click away. Ditch the expensive legacy licenses and turn your "dead weight" data into a searchable strategic asset.
SMARTchive allowed us to finally pull the plug on our legacy server without losing a decade of history. We saved thousands in licensing fees in the first year alone, and the data is actually easier to search now than it was before.
Adrian K
Chief Technology Officer
I used to dread audits or client history requests involving our old database. Now, I can pull an old invoice or ticket record in seconds without leaving ConnectWise. It’s the ultimate ‘set it and forget it’ solution for MSPs.
Natalie P
Systems Architect
The level of accessibility is what sold us. We aren't just storing data; we're using it. Our techs can see previous workarounds from years ago, preventing us from making the same mistakes twice. It’s brought massive value to our team.
Derek S
Head of Infrastructure
Alone we're compelling. Together we're formidable
