Your Old PSA Data, Fully Searchable. Zero Headaches.

SMARTchive makes your historical PSA data instantly accessible—no licenses required.

LET'S TALK

What Is SMARTchive?

SMARTchive is like cryogenic storage… for your PSA data.

But instead of freezing it forever, we put your legacy data into a sleek, searchable, AI-enhanced data lake. Need an old ticket? A random invoice? That bizarre workaround from 2019? It’s all right there — just a click away, directly from ConnectWise.

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Debunking The Myths

The truth? Most of what you’ve heard is outdated, oversimplified, or just plain wrong. Time to cut through the noise and set the record straight.

Document

MYTH #1

You can't have your old PSA data in ConnectWise

You spent years building up your old data. Let's use it without importing it.

wastemoney

MYTH #2

You need a license to see your old PSA data

Your data INSIDE your ConnectWise PSA. Ditch the subscription. Keep the data

Backup2

MYTH #3

The only way to get your old data is to pay for it

We securely extract your old data via API. You'll save thousands in backup fees.

TimeWaste

MYTH #4

You need to waste 50% of tech time finding answers

The answer is in your data. We'll quickly find it before your techs can

 

 

Real Talk: What It's NOT

  • Not A Data Dump

    You’re not scrolling through CSV files in Notepad. This is structured, searchable, and smart.

  • Not A "Hope I Remember" Archive

    You know it happened but don't remember where or when. No problem. We'll find it for you.

  • Not Another Migration Project

    No heavy lifting. No late nights. No spending hours going through your data, singing "should I stay or should I go."

  • Not for Everyone

    If you love paying for legacy systems you don’t use... this isn’t for you.

Use Cases You Didn't Think About

  • Audits

    Instantly produce records. Look like a superhero.

  • Client History

    Avoid déjà vu (and duplicate mistakes).

  • Staff Turnover

    Know what they knew, even after they’re gone.

  • Migration Gaps

    Fill in the blanks without breaking your brain

Why Work With Us

  • Purpose built for MSPs: No generic archiving tools here. Designed specifically for your ConnectWise world.
  • Fast. Simple. Non-Disruptive. No migrations. No downtime. Just set it up and go.
  • Smarter Than Your Average Archive: Your historical data becomes a strategic asset — not dead weight.
  • A Partner, Not Just a Platform: We’re here to help — with MSP-savvy guidance every step of the way.

"Decision Digital has become a trusted mentor and subject knowledge expert to many. They freely share their knowledge without expectation of anything in return. We’re a better business, and I’m a better person, because of Decision Digital."

Donald B | President

“I do want to thank you for all your input as I shared much of what you said with our team, and I feel it was very influential in bringing our people over the fence.”

Scott P | President

“Rick, you continue to be an absolute pleasure to work alongside on every engagement. Carry on, good sir!"

Lee P | Solutions Architect, Onboarding & Consulting

“Rick and his company are highly respected among our members and the Decision Digital team has done wonders for our team and their utilization of PSA. Our members constantly praise the great work Decision Digital has done throughout TAG. We are lucky to have Rick as a friend and partner.”

Brian S | President

“Your continued help implementing PSA has really changed our business.”

Peter B | President

“I learned SO MUCH at CATAPULT this week! Richard Harber and the Decision Digital team have crafted a recipe for success that's definitely worth following.”

Chris G | NOC Manager

“Man what an all star lineup! Thank you for offering this gift to the community Rick. Best wishes for continued success this week and in the future”

David P | VP of Sales

“This was a great event. Very glad we attended! We learned a lot about capability, but more about process and workflow”

Josh C | Director of Client Services

Ready to See It In Action?

Let's talk about it.

  • No More Legacy PSA Licenses
    Ditch the cost. Keep the data.

  • Instantly Searchable
    Access anything, anytime — right from ConnectWise.

  • Save Thousands
    Stop paying for archived data you barely use but legally need.

  • AI-Powered Insight
    Your archive now solves problems before your team has to.

Let's Talk

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