SMARTclassifier: Turn Chaos Into Clarity
Manually tagging tickets, emails, and documents is time-consuming—and often inconsistent. SmartClassifier brings machine learning to the heart of your service operations by automatically categorizing incoming tickets with precision and speed
Automated
Instantly classifies tickets, notes, and documents across your systems
Accurate
Reduces human error and standardizes data for better reporting
Adaptive
Learns and improves over time to match your unique data environment
Integrated
Seamlessly connects with ConnectWise, ServiceNow, and other ITSM platforms
Say goodbye to inconsistent categories and hello to smarter workflows.
Other Awesome Automations
When AI, workflows, and templates team up, you gain a virtual dispatcher that never sleeps
Access your old
PSA data INSIDE ConnectWise without importing it
AI-fueled, private data lake that puts your data to work so you don't have to