SMARTclassifier &
SMARTtime

Classify. Predict. Deliver.

SMARTclassifier: Turn Chaos Into Clarity

Manually tagging tickets, emails, and documents is time-consuming—and often inconsistent. SmartClassifier brings machine learning to the heart of your service operations by automatically categorizing incoming tickets with precision and speed

Automated

Instantly classifies tickets, notes, and documents across your systems

Accurate

Reduces human error and standardizes data for better reporting

Adaptive

Learns and improves over time to match your unique data environment

Integrated

Seamlessly connects with ConnectWise, ServiceNow, and other ITSM platforms

 

 

 

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Say goodbye to inconsistent categories and hello to smarter workflows.

SMARTtime: Stop Guessing. Start Predicting

Auto Budgeter takes the guesswork out of ticket planning by using your historical data to predict how much time a task will take—automatically. Whether you're assigning tickets or planning workloads, this AI-powered tool helps your team stay on schedule and under budget

 

 

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Predictive

Forecasts accurate time budgets based on your historical ticket data

Automated

Populates time estimates directly into ConnectWise, Autotask, and more

Optimized

Enhances technician scheduling and resource planning for greater efficiency

Transparent

Sets clear, data-backed expectations for clients and internal teams

Deliver on time. Every time.

Other Awesome Automations

SA1-No Back

When AI, workflows, and templates team up, you gain a virtual dispatcher that never sleeps

SA1-No Back

Access your old
PSA data INSIDE ConnectWise without importing it

SA1-No Back

AI-fueled, private data lake that puts your data to work so you don't have to

Ready to begin?

Let's talk about it.
  • Discover how the right technology will transform your business from the ground up
  • Get a technology plan, purpose, and process to get real results
  • Learn to amplify your business instincts and smoothly navigate any IT challenges ahead
  • Learn how Azure Spend and Resource Optimization can save you up to 40%

Let's Talk

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