Gloss

Our Terminology
Clarity comes from understanding

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What Means ?

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    Asset Management

    involves identifying and categorizing all digital assets that an organization possesses or utilizes. This encompasses everything from hardware and software to data, cloud services, applications, user accounts, and Internet domains. Adopting a holistic strategy for cybersecurity minimizes potential attack vectors and ensures robust protection.

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    Managed Network Services

    Monitoring, patch management, maintenance, and technical support services and 24/7 NOC for managed assets

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    Co-Managed Network Services

    The name for our managed network services that are designed for our mid-size and larger clients, to blends our tools and team with your existing IT staff.

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    Network Operations Center (NOC)

    is our global hub that is staffed with skilled engineers around the clock, overseeing and administering on-premises and cloud network assets. It is the initial safeguard against network interruptions and malfunctions, effectively enhancing our internal team's capabilities and reach.

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    Managed Application

    A line of business software application that is maintained and supported under our Managed Network Services program

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    Managed Secure Desktop - Azure

    Fully managed Azure Virtual Desktop + cybersecurity protection + NOC/SOC + image maintenance.

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    Managed Secure Desktop - Physical/Virtual/Cloud

    Fully managed on-premise physical or virtual Windows desktop, laptop, tablet or Win365 Cloud PC + cybersecurity protection + NOC/SOC

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    Managed Secure Server - Physical/Virtual/Cloud

    Fully managed on-premise physical or virtual or Azure virtual Windows servers + cybersecurity protection + NOC/SOC

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    Managed Cybersecurity & Resiliency Services

    The name for our attack surface management, resiliency, and cybersecurity services + SOC

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    Security Operations Center (SOC)

    improves an organization's threat detection, response and prevention capabilities by unifying and coordinating all cybersecurity technologies and operations. Our SOC collaborates with our in-house team to take complete control of security platforms and threat management, thus enhancing our efficiency and minimizing the possibility of cyber-attacks.

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    Resiliency Operations Center (ROC)

    is tasked with ensuring resiliency, reinforcement, and drift control within a company. This initiative involves a collaborative approach that encompasses various departments like sales, client onboarding, account management, and the technical operations team

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    Cyber Resiliency

    integrates business continuity, information systems security, and organizational resilience. It outlines an organization's capacity to maintain essential functions during cyber challenges like attacks, natural catastrophes, or economic downturns. As resiliency rises, any organization's ability to sustain operations with minimal disruption will increase.

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    Security Information and Event Management (SIEM)

    differs from XDR. It combines security events management (SEM) and security information management (SIM) to allow analysts to review logs and event data from managed assets. SIEM uses agents and log uploads for threat detection and analysis, feeding data into an XDR platform.

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    Endpoint Detection and Response (EDR)

    is the evolution of AV. It is centered on identifying and reacting to security threats on endpoint devices through continuous monitoring and analysis. In contrast to traditional antivirus solutions, EDR employs behavior-based detection, artificial intelligence, and proactive threat hunting strategies to uncover potential security issues.

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    Managed Detection and Response (MDR)

    combines EDR with managed security services, offering around-the-clock monitoring, detection, and response based on intelligence and our SOC. MDR blends technical methods, human knowledge, and proactive threat hunting to identify, analyze, and address security incidents.

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    Extended Detection and Response (XDR)

    merges threat information that used to be separated across various security tools within an organization’s tech infrastructure (endpoints, cloud services, networks, and email, among others). This comprehensive method allows for faster and more effective investigation, cyber threat hunting, and resolution

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