Automate Your Instincts With Our ConnectWise Consulting Services

We’re a ConnectWise Wise Award winner for a reason.

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The practical knowledge, process, and automation that elevate companies

MIGRATION

Data extraction, cleanup, and import

IMPLEMENTATION

Basic skills, how-to, and foundational knowledge

CONFIGURATION

Programming of settings and functions

IMMERSION

Next practices, processes, and automation

CATAPULT Consulting for ConnectWise

Rick and his team have developed CATAPULT, a comprehensive ConnectWise consulting service that helps IT and technology providers improve their businesses with the latest operational strategies, tactics, and automation. Experience that only an MSP owner can offer. Enhance your operations, optimize your processes, and boost your business productivity with tested methods and REAL advice.

CATAPULT LIVE for ConnectWise

Want to transform your technology firm and elevate your business? As the name implies, CATAPULT takes our ConnectWise consulting and packs it into a two-day workshop. CATAPULT will quickly get you up to speed on the best business process, workflow, and automation within ConnectWise.

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SMARTCHIVE AI-Powered Achived PSA Data Service

Give us a backup copy of your old PSA database and we will surface your old PSA data INSIDE of ConnectWise PSA. No import required. Now add some AI and you have an awesome tool that finds the needle in the haystack and surfaces the answers in your ConnectWise ticket or a browser. Think of the time you'll save!

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"Decision Digital has become a trusted mentor and subject knowledge expert to many. They freely share their knowledge without expectation of anything in return. We’re a better business, and I’m a better person, because of Decision Digital."

Donald J. Bugos | President, Communication System, Inc.

“I do want to thank you for all your input as I shared much of what you said with our team, and I feel it was very influential in bringing our people over the fence.”

Scott Perkins | President, Communications Solutions, Inc.

“Rick, you continue to be an absolute pleasure to work alongside - to quote one of my kids’ favorite songs, “Smooth like butter!”- in every engagement. Carry on, good sir!"

Lee Pruitt | Senior Business Consultant, ConnectWise

“Rick and his company are highly respected among our members and the Decision Digital team has done wonders for our team and their utilization of PSA. Our members constantly praise the great work Decision Digital has done throughout TAG. We are lucky to have Rick as a friend and partner.”

Brian Suerth | President, Technology Assurance Group

“Your continued help implementing PSA has really changed our business.”

Peter Boon | President, Electromedia

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Learn to amplify your business instincts and smoothly navigate any IT challenges ahead
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