Automate Your Instincts With Our ConnectWise Consulting Services

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CATAPULT: the practical knowledge, processes, and automation that elevate companies

WHAT WE OFFER

MIGRATION

Data extraction, cleanup, and import

IMPLEMENTATION

Basic skills, how-to, and foundational knowledge

CONFIGURATION

Programming of settings and functions

HYPERAUTOMATION

Automate repetitive tasks and do more with less

IMMERSION

Next practices, processes, and practical knowledge

CATAPULT Consulting for ConnectWise

Rick and his team have developed CATAPULT, a comprehensive ConnectWise consulting service that helps IT and technology providers improve their businesses with the latest operational strategies, tactics, and automation. Experience that only an MSP owner can offer. This service is offered as a monthly program or on-demand. Enhance your operations, optimize your processes, and boost your business productivity with tested methods and REAL advice.

CATAPULT LIVE for ConnectWise

Want to transform your technology firm and elevate your business? As the name implies, CATAPULT takes our ConnectWise consulting and packs it into a two-day workshop. CATAPULT will quickly get you up to speed on the best business process, workflow, and automation within ConnectWise.

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SMARTCHIVE AI-Powered Achived PSA Data Service

Give us a backup copy of your old PSA database and we will surface your old PSA data INSIDE of ConnectWise PSA. No import required. Now add some AI and you have an awesome tool that finds the needle in the haystack and surfaces the answers in your ConnectWise ticket or a browser. Think of the time you'll save!

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"Decision Digital has become a trusted mentor and subject knowledge expert to many. They freely share their knowledge without expectation of anything in return. We’re a better business, and I’m a better person, because of Decision Digital."

Donald B | President

“I do want to thank you for all your input as I shared much of what you said with our team, and I feel it was very influential in bringing our people over the fence.”

Scott P | President

“Rick, you continue to be an absolute pleasure to work alongside on every engagement. Carry on, good sir!"

Lee P | Solutions Architect, Onboarding & Consulting

“Rick and his company are highly respected among our members and the Decision Digital team has done wonders for our team and their utilization of PSA. Our members constantly praise the great work Decision Digital has done throughout TAG. We are lucky to have Rick as a friend and partner.”

Brian S | President

“Your continued help implementing PSA has really changed our business.”

Peter B | President

“I learned SO MUCH at CATAPULT this week! Richard Harber and the Decision Digital team have crafted a recipe for success that's definitely worth following.”

Chris G | NOC Manager

“Man what an all star lineup! Thank you for offering this gift to the community Rick. Best wishes for continued success this week and in the future”

David P | VP of Sales

“This was a great event. Very glad we attended! We learned a lot about capability, but more about process and workflow”

Josh C | Director of Client Services

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