About Decision Digital

We are leaders in delivering cutting-edge cloud and managed service technologies to public, private, and multinational corporations.


Decision Digital is a managed IT services and award-winning ConnectWise consulting company, committed to the process of continual improvement. We’re a creative group of problem-solvers who are driven by a passionate mission to teach our clients to achieve more, using business technology to get real, trackable results.

Although Decision Digital was born on September 15, 1997 (the same day that Google.com was registered), the journey really began in the Fall of 1979 with an Apple II Plus and our fearless leader fell in love with programming and technology. Richard (aka Rick) Harber started Decision Digital with the notion that he could change the world by offering managed IT technology. Eventually, Decision Digital evolved into a successful IT firm that offers services that include cybersecurity and cloud solutions, Azure Optimization, and Acquisition Assessment and Management Services for Private Equity and Venture Capital firms.

We don’t just offer managed IT services anymore; we've grown into an award-winning, Atlanta-based tech firm that also helps fellow MSPs optimize their ConnectWise environments. That’s no easy task, by the way. ConnectWise’s software is robust, requiring experience and wisdom designed to help provide maximum insight and peace of mind to MSPs.

Through the years we’ve had the honor and pleasure of serving as thought leaders and IT architects for a variety of public, private, and multinational corporations. We deliver state-of-the-art cloud and managed service technologies to our clients, driven by the belief that networks should be exceptional, not just acceptable. Together, we’ll help you embrace technology and operate with excellence.

Our Core Values

  • Provide IT vision and leadership
  • Produce and execute a powerful IT plan
  • Deliver quality IT services and support
  • Implement proven technology infrastructure
  • Improve IT understanding and knowledge
  • Achieve rapid, reliable response times
  • Offer trustworthy technology partnership

Our Everyday Heroes

Our scalable technical teams are highly trained problem-solvers, and their expertise shows in the way they leverage cloud-based technologies on your behalf. Whether you need to integrate software, network management services, or need assistance moving to the cloud, Decision Digital is your partner.


CEO – Founder

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Nine. The age it all began. An Apple II Plus at school and eventually a Commodore 64 at home. Hours spent reading, learning and programming…all to satisfy a boundless immersion in technology and raise concerns with his parents. Rick's decompression chamber is his wood shop and his deep passion for music and playing guitar.


Senior Account Manager

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Happiness comes from some of life's guilty pleasures according to Kathy. Nothing beats really good food (she loves to cook), time with her two Boxers and some trash TV. Being from the South, sports is also a BIG deal. She was raised just outside of Atlanta, something that is rarer around here than a feathered fish. In and out of work, Kathy is funny, tenacious, and energetic.


Senior Consultant

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Obsessed. A word that quickly comes to mind when you start talking Legos with Stephanie. A self-confessed brick-o-holic, she has two or three Lego sets in progress at any given times (what we in the business call "builds"). And it's more than following a set of directions. No, there is the time-honored tradition of separating pieces into bins and piles, cataloging, and meticulous assembly...one piece at a time...until you get the result you seek. The same qualities that an awesome consultant needs (which she is). Nothing better on a weekend than laying bricks, while her two bulldogs watch. No cement required.


Service Delivery Manager

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Scott would be the first to tell you that he is proud to embrace his inner nerd. An avid gamer, Scott loves anything with "Star" in it. Star Wars, Star Trek, All Star. Wait...All Star? Yea, he was an All Star Baseball player in high school, playing against Brian McCann, Jeff Francoeur, Brandon Phillips. It gets better. He even named his cats Luke and Leia. Besides being related to the great Francis Scott Key, he is often mistaken for Eddie Jaye Thomas, the actor who played Finch in the American Pie movies. No, he doesn't know Stifler's mom so don't ask.


MSP Engineer

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Jordan is a born-and-raised Georgian. This is a rare occurrence these days and sometimes difficult to spot in the wild. Jordan is motivated…like really motivated. Learning and doing are his way. And it is apparent in the work he does every day. Jordan's passion for craft beer breweries is a good match for his love for golf and college football. In case you are wondering, the Miami Hurricanes are his team. Born during the reign of Jordan, Grant, Paxson, and Pippen, Jordan has high expectations for his sports heroes, as well as himself. Perhaps why Ken Dorsey is one of his biggest heroes.


MSP Technician

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MSP Technician

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Accounting Manager

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What happens when you mix accounting with a former law-enforcement officer? Let's just say we don't challenge her on the math of thing. Liza became one with accounting through the not-so-logical path of first becoming a Deputy Sheriff and next a Police Officer. She is armed with an MBA, and she has even pulled duty in accounting with a few large corporations. Liza loves her Internet browser tabs. On any given day, no less than 40 tabs loaded. She will be the first to tell you if you wish to limit it, you better define the limit first. Otherwise, she is going to keep going. Life outside of work is a time blender of her partner James, dogs, cooking, and binging a show or two. Asked about her favorite season in Atlanta, you will get one answer: football season. Here's to you, Ms. Robinson!


Digital Marketing Specialist

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Senior Solutions Engineer

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Computers, sailing and shooting have been Frank's passions since he was 2. He sailed competitively for six years in the J22 fleet and competed in IDPA. Frank enjoys the journey as much as the destination. While these three passions seem to be worlds apart, they all require precision and accuracy. The reward of doing it right is what makes it worthwhile.


Service Delivery Dispatcher

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MSP Engineer

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Some 25 years ago, when the world was ruled by Novell, Lance got his start in IT. After two decades up North, he succumbed to the calling of every New Yorker: Miami. Deep sea fishing and travelling became a big part of his life. Prior to joining us, he was a contract IT specialist in the Persian Gulf. It is there he also honed his skills as an international tiger trainer.


MSP Technician

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Rizwan's secret weapon: the stare! This special power has been shown to tame wild animals, calm crying babies, and intimidate misbehaving PCs. Rizwan's love for technology is surpassed only by his desire to learn everything about it. When not spending time with his family and enjoying time with his newborn son, Rizwan enjoys cricket, reading books, and movies.

All Hands

There is a place at our awesome company for you. How about reaching out to us?

Ready for a new gig?

Our 27-year record of accomplishments is driven by our amazing team of experts.

We're looking for the right candidate to train and develop into their prospective role by utilizing internal as well as external training resources and certifications.

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