Rural Electric Cooperative Enhances Network Infrastructure with Decision Digital
Client Overview
A rural electric cooperative serving communities in northeast Tennessee and northwest North Carolina sought to bolster its network infrastructure to better serve its 35,600 consumer/members across a sprawling 700 square mile service area. With a commitment to delivering electricity efficiently, the cooperative partnered with a leading digital solutions provider.
The Challenge
Prior to the collaboration, the cooperative encountered formidable obstacles with its network infrastructure. A sluggish and unmanaged network impeded daily operations, hindered data accessibility, and complicated issue resolution. These challenges led to prolonged downtimes, affecting operational efficiency and member satisfaction.
The Solution
Decision Digital, a trusted partner in digital transformation, intervened to address the cooperative’s network concerns comprehensively. Drawing upon their expertise, Decision Digital undertook a ground-up reconstruction of the network, focusing on optimizing speed, reliability, and security measures.
The Result
The collaboration yielded remarkable outcomes for the rural electric cooperative. The revamped network now operates seamlessly, facilitating swift data access, streamlined workflows, and heightened reliability. Decision Digital’s support enabled smooth network transitions with minimal disruptions. Moreover, the cooperative benefited from the professionalism and expertise of Decision Digital’s network engineers, who provided invaluable guidance throughout the project.
Testimonial
“Decision Digital has been a great asset to our company over the years. Their
mary, it & systems coordinator
dedicated support and services have been above and beyond what we could have asked for. They are an awesome team to work with.”
About Decision Digital:
Decision Digital stands out as a cloud-focused, accomplished firm excelling in modern networking, Managed IT Services, and ConnectWise consulting. Established in 1997 and headquartered in Atlanta, GA, our company supports a global clientele with tailored managed IT solutions that encompass on-site networks, Azure cloud deployments and optimization, cybersecurity, AI, and data mining. Our consultancy services foster operational improvements within peer MSPs by enhancing business processes, workflow efficiency, and proficiency in ConnectWise.
Through the years we’ve had the honor and pleasure of serving as thought leaders and IT architects for a variety of public, private, and multinational corporations. We deliver state-of-the-art cloud and managed service technologies to our clients, driven by the belief that networks should be exceptional, not just acceptable. Together, we’ll help you embrace technology and operate with excellence. www.decisiondigital.com