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What is your position and role at Decision Digital? “My position is Service Delivery Manager and I manage the day-to-day operations of the Service Department. Leading a team of 7, including myself, we handle all tickets/projects that come in. As part of my role, I oversee the training of the technicians, ticket QC, project management,…

Businesses of all sizes face the challenge of keeping up with ever-evolving technology while also maintaining focus on their core operations. As technology becomes increasingly integral to business success, the need for robust IT infrastructure and support has never been more critical. However, many organizations struggle to strike the right balance between managing their IT…

It is no secret that there is an ongoing shift towards remote work. This change means that businesses are facing a new frontier of cybersecurity challenges. With employees accessing company networks and sensitive data remotely, the risk of cyber threats has escalated significantly.   As a business owner, it’s crucial to prioritize cyber safety to protect…

Ah, yes, the easy-to-use yet difficult-to-navigate-safely landscape that is social media. In a place where billions of users connect, share, and engage daily, the threat of scams and cyberattacks looms large. One devious scheme making the rounds is the “Facebook Page Scheduled for Deletion” scam. This scam preys on users’ fears, claiming that their beloved…

The holiday season is upon us, marking the end of another exciting year in technology! Now’s time to explore the coolest tech gifts that are sure to delight your loved ones this winter. From cutting-edge gadgets to smart home innovations, this year’s lineup is bound to make any tech enthusiast’s heart skip a beat. Additionally,…

In the digital age, online shopping has become an integral part of our lives, offering convenience and a vast array of choices. However, with the convenience comes the responsibility of safeguarding your finances from potential threats. From identity theft to fraudulent transactions, the online shopping landscape requires vigilant measures to ensure the security of your…

When playing the guitar, the hardest part (and most important part) is changing between chords.  If you don’t learn how to do this well and do it seamlessly, playing guitar well is going to be tough.   Same goes for the cybersecurity inside your business. If you don’t have your network and environment properly implemented, you’re…

Technology professionals are the digital avengers who constantly save our tech-infested lives, over and over again.   They fix your issues with Microsoft Outlook, protect your network(s), and were even deemed “necessary workers” during the pandemic.   They are the unsung and under-celebrated heroes of the working world, diligently engaged behind the scenes to keep our world…